Frequently asked questions
Good questions deserve honest answers.
Everything you might want to know about Evaluu — how it works, what it costs, and how we look after your information.
05
Privacy & security
Is my information secure?
Yes. Everything you store in Evaluu is protected with 256-bit SSL encryption in transit and encrypted at rest on enterprise-grade infrastructure. We built Evaluu for some of life's most sensitive moments, and we treat your data with that in mind.
Will you sell my data?
No. Never. We don't sell your data, and we don't share it with third parties without your consent. Our business is subscriptions, not your information. You can read the full details on our Data Integrity page.
Who can see my inventory?
You, and only you — unless you choose to share it. Your inventory, photos, and values are private by default. Nothing becomes public unless you publish a listing, and even then, only the listing itself is visible.
Can I export or delete my data?
Yes, at any time. You can export your full inventory, including photos and values, and you can delete your account and its data whenever you choose. Your things are yours. Your data is too.
Does Evaluu keep my photos?
Photos you scan are stored securely in your account so your inventory stays complete — that's what makes insurance documentation and listings possible. They're encrypted, private to you, and removed if you delete the item or your account.